$13.03 – $16.93 an hour
Full Job Description
This announcement gathers applications from those seeking consideration to fill a Store Associate position in one or more of the listed commissary store locations. As vacancies occur in the 90-day period after this announcement closes, and in accordance with category rating procedures, applicants evaluated as qualified and appointable, and who submit all required documents are referred to hiring managers for selection consideration.
Salary for specific locations is found at Salary Tables.
Serves as a Store Associate working either independently or as part of a team in any assigned retail area of a commissary store within the Defense Commissary Agency (DeCA) system. Work involves performing the full range of standard Store Associate assignments and resolving recurring problems. Typical assignments depend on the individual store and store management requirements.
Position responsibilities include:
- Assisting customers by answering questions such as item price or location, and handling bulky/heavy items.
- Operating an electronic checkout system to record unit price, total customer purchase, and make change.
- Performing a variety of duties in handling, preparing and maintaining stock levels of grocery and produce items.
- Reviewing stock levels and gathering inventory data in order to maintain the Computer Assisted Ordering (CAO) system.
- Preparing and maintaining a variety of documents to order commissary items, reconcile invoices and submit requisitions.
- Maintaining security, safety, and sanitation practices and procedures.
The General Schedule (GS) Base Salary Table was used to identify the salary range appearing at the beginning of this announcement. Actual salaries depend on the location selected. Refer to Salary Tables to locate salaries for a specific location.
You are responsible for the completeness and accuracy of your application package. All submitted documents must be legible. Failure to meet qualifications, requirements and/or conditions of employment or to submit a complete resume and required documents may result in you being ineligible for this position. Ineligible applicants receive no further consideration. We encourage you to read the entire announcement before starting the application process and to follow all instructions.
Occasional travel – You may be expected to travel for this position.
Job family (Series)
1101 General Business And Industry
Conditions of Employment
- Must be a U.S. citizen or U.S. National.
- Must meet minimum age requirement. See the Additional Information section for more information.
- Male applicants born after December 31, 1959 must be registered with the Selective Service System by the announcement closing date or exempt from registration.
- Appointment is subject to successful E-Verify check. Learn more about E-Verify, including your rights and responsibilities, at https://www.e-verify.gov/.
- Appointment may be subject to a suitability or fitness determination, based on a completed background investigation.
- Must be able to obtain and maintain appropriate security clearance eligibility based on appropriate background investigation.
- May be subject to two year probationary/trial period.
- Direct deposit of pay is required.
- Work environment: (A) You may work in hot or cold weather and/or in damp or drafty conditions. (B) You may be exposed to differences in temperature in storing or obtaining items from refrigerated rooms or in the warehouse.
- Work environment: (C) While working you may receive minor injuries such as cuts, scrapes, bruises, heat sealer burns, and may slip on wet floors.
- Physical requirements: (A) Ability to lift, push, pull, carry and handle items weighing up to 40 pounds independently and more than 40 pounds with assistance. (B) Ability to stand, stoop, kneel, bend and climb for prolonged periods.
- COVID19: All Federal Employees must be fully vaccinated by November 22, 2021. Please see Additional Information.
- Permanent Change of Station (PCS): Is Not Authorized
QualificationsTo qualify for this position your resume must show that you possess (A) 1 year of general experience, OR (B) 2 full years of successfully completed education above high school that was complete in an accredited business, secretarial, technical school, junior college, college or university, OR (C) a combination of experience and education that equals 100% of the qualification requirements. To compute the percentage of experience and education you have that meets the qualification requirements, divide your total months of experience by 12. Then divide your semester hours by 60. Add the two percentages. General experience is progressively responsible clerical, office, or other work that indicates the ability to acquire the knowledge and skills needed to perform the duties of this position.
Experience refers to paid and unpaid experience, including volunteer work done through National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Examples of qualifying experience:
- Progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of a Store Associate.
See the Group Coverage Qualification Standard for Clerical and Administrative Support Positions for more information.
Education used to qualify for this position must be from an accredited school or educational institution recognized by the U.S. Department of Education and a copy of your transcript is required as part of your application package. For the application process, unofficial transcripts are acceptable if they contain the applicant’s name, the name of the school, the date and degree that was awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rated ineligible for this position. If selected, you must provide an official transcript before we set your entrance on duty date.
Foreign Education. If using education completed in foreign colleges or universities to meet the qualification requirements, you must show a private organization specializing in interpreting foreign education programs has deemed the foreign education equivalent to that gained in an accredited U.S. education program or show that a U.S. accredited college or university has given full credit for the foreign courses.
- Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. This position requires U.S. citizenship.
- The minimum age requirement is generally 18 years of age. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
- Position does not meet the DoD criteria for re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS).
- Position is not obligated.
- Position is nonexempt from Fair Labor Standards Act (FLSA).
- Position may be subject to occasional overtime.
- Position is covered by a bargaining unit.
- Financial Difficulty does not automatically remove you from consideration for a position.
- Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
- COVID19 – All Federal Employees must be fully vaccinated by November 22, 2021. Proof of vaccination will be required. To ensure compliance with this mandate, review the vaccination requirements, to include timelines for receiving required doses, at the following:
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated against the qualification requirements and the following competencies:
- Clerical and Administrative
- Customer Service
- Electronic Checkout System
- Safety and Housekeeping
- Store Operations
We review your resume, required and supporting documents, and responses to the questionnaire to confirm your appointment eligibility, determine your qualifications, verify you meet the position requirements, and adjudicate any claimed preference (e.g., veterans’, military spouse) or priority (e.g., ICTAP). If your application package lacks any of the information necessary to make these determinations, or the information is illegible, you may be ineligible for consideration. The score you receive is a measure of your demonstrated or potential ability to do the job and it determines the quality category to which you are assigned. The quality categories are:Best Qualified -Candidates who possess the type and quality of experience that substantially exceeds the position’s minimum qualifications, including all selective placement factors and appropriate quality ranking factors.Highly Qualified – Candidates who possess the type and quality of experience that exceeds the position’s minimum qualifications.Qualified– Candidates who meet the minimum qualifications and are proficient in some but not all of the position’s requirements.
Candidates in the best qualified category are referred to hiring managers before candidates in other categories. Within the best qualified category, candidates are referred in the following order: adjudicated veterans’ preference candidates with 10-point preference, adjudicated veterans’ preference candidates with other than 10-point preference, military spouse preference candidates, and candidates with no preference.
Neither preference nor priority guarantees you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.
Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position’s minimum qualifications. See the Required Documents section of this announcement for more information.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
- Required Documents
Submit a complete application package by 11:59 PM ET on 10/24/2021.
1. Resume: Required. Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed. We use this to determine your qualifications for the position. Resumes without the required information will not be considered. We encourage you to use the USAJOBS resume builder to prepare your resume. If you submit multiple resumes, we only review/use the last resume you submitted. Illegible documents will not be considered. Do NOT include photographs, links to social media such as LinkedIn, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., on your resume.
2. Transcripts. Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable as long as they contain the applicant’s name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rating ineligible for this position. If selected, you are required to provide an official transcript before we set your entrance on duty date.
3. Questionnaire: Required. Preview the questionnaire at https://apply.usastaffing.gov/ViewQuestionnaire/11251855.
4. Supporting Documents: As applicable. See below.
Claiming Veterans’ Preference? Your application package must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans’ preference under the following circumstances,
- 10-point preference requires a Standard Form (SF) 15, Application for 10-point Veterans’ Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
- Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
- Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
- A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
Notes for those claiming veterans’ preference:
1. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
2. You are required to provide your final DD214 upon issuance, if it was not part of your application package.
3. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326.
Claiming Military Spouse Preference? You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member’s PCS orders.
Claiming ICTAP eligibility? Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
Career transition (CTAP, ICTAP, RPL)
Federal employees who meet the definition of a “surplus” or “displaced” employee.
U.S. citizens, nationals or those who owe allegiance to the U.S.